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 How do I restore or download a backup of my server?

We take automatic backups at 12:00 and 0:00 on the timezone of each server's location. The last 7...

 How to diagnose network and latency issues

Sometimes you will find that you and your players are having latency issues.  To diagnose this...

 Getting started with your new server!

So, you've just gotten a new service from HeavyNode and you're how to access it? You've come to...

 What hardware do you use for Minecraft Hosting?

We use a wide variety of hardware for the services we provide. When deploying new nodes, we...

 How do I change my server's Java version?

As we are currently provisioning new servers with Java 17 by default now, you may find yourself...