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 How do I restore or download a backup of my server?

We take automatic backups at 12:00 and 0:00 on the timezone of each server's location. The last 7...

 How to diagnose network and latency issues

Sometimes you will find that you and your players are having latency issues.  To diagnose this...

 Getting started with your new server!

So, you've just gotten a new service from HeavyNode and you're how to access it? You've come to...

 How do I change my server's Java version?

As we are currently provisioning new servers with Java 16 by default now, you may find yourself...

 How do I connect to my server via SFTP?

Whether you're trying to download a specific file or upload a world to your server, you may face...